Will a ‘Non-Stop’ Attitude Break Your Organisation?
More and more, the expectation is that enterprises will provide services at any time. Internet banking and e-commerce are prime examples. Customers can hop onto the web at three in the morning if they choose, and check their accounts, transfer money or buy almost anything they want. However, that means a ‘non-stop’ infrastructure needs to be in place for the provider to offer 24-hour, round the clock service. This is where dangerous confusion can creep in. It’s confusion that clear business continuity thinking needs to eradicate, if interruptions and accidents are to be avoided. Read more