Tag Archives: IT Service Management

In Favour of Disaster Recovery Dashboards

Disaster recovery planning is a must. However, DR plans that tell you to carry out step 19 by checking the status of your accountancy systems may not be useful in the heat of the action, meaning when disaster really does … Continue reading

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Getting to Grips with Disaster Recovery within ITIL and ITSM

ITIL (Information Technology Infrastructure Library) is a methodology for improving the delivery of the IT services of an organisation. Logically enough, that includes disaster recovery – making sure that those services are made available again in a suitable way after … Continue reading

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