Cyber Security

3 Human Factors that Make Technical Support an IT Security Risk

Cyber criminals latched onto technical support a long time ago, seeing many possibilities for scams and attacks. Most recently, tech support scams to cold-sell support packages over the phone have been popular – according to the 2016 Internet Security Threat Report from Symantec, which also noted a 200 per cent increase in tech support scams overall in 2015 compared to 2014. Fake alerts on PCs try to get users to call a free phone number for assistance. At the other end of the line, a scammer tries to persuade users to install software to “fix problems”, software that in reality is malware, such as ransomware. But the real reasons for success with the scam are not technical at all. Read more

2016-05-26T10:56:05+10:00By |Disaster Recovery|

What the World Needs Now is… More Good-Quality Cyber-Security Training

Love, sweet love, is a great idea for the world. Hal David and Burt Bacharach made a great song out of suggesting that we could use more of it. However, there also are a few more things that could be added to the list. One of them is cyber-security training. A recent study by Unisys indicates that almost 70 percent of critical infrastructure providers had at least one significant security breach within the preceding year. In a ‘cause and effect’ follow-on, the same study showed that employees lacked training cyber-security. In fact, only about one in 16 organisations (6 percent) did anything about it. So what’s the problem – complacency or lack of solutions? Read more

2014-08-14T09:31:18+10:00By |DRI International, Training|