Your Organisation has Business Continuity and Resilience – But What About You?

Sometimes we concentrate so hard on overall resilience and business continuity that we neglect another vital aspect – the resilience of individuals in the organisation. While it’s true that there is often a positive spill-over from enterprise to employee, people need attention just as much as processes. Resilient people are better able to plan, execute and manage crises if they have to. Take a look at the list of characteristics below. If you think about how these points could be applied at a personal as well as at an organisational level, you’ll already be a big step ahead. Read more

2014-10-13T10:35:46+11:00By |Business Continuity|

What’s So Good about Social Media in a Crisis?

Compared to other traditional means of crisis communication, it turns out that social media has a lot to recommend it. Part of this is due to its popularity. Part is also due to the interactions that typify social media sites and that facilitate good crisis management. Before the Internet, crisis management was largely a matter of phone management with a press release to try to get information out to customers or the public. But the effort required to answer calls, the frustration when all lines were busy, and the inevitable delay before publication in newspapers often led to poor results and damage to reputations. How do social media sites make this better? Read more

2013-11-25T10:32:15+11:00By |Disaster Recovery|

Business Continuity “Sales and Marketing” Messages

Business continuity is a concept that must still be “marketed” and “sold” in many organisations in order to fully engage staff at all levels and embed business continuity thinking in day to day practices. The lack of awareness in some enterprises and the excessive self-confidence in others are proof that business continuity, just like detergent, cars and fruit juice, can benefit from some targeted advertising. However, for those BC managers who have never set foot on Madison Avenue or whatever its equivalent is in your country, the notion of communicating to a “market” may seem daunting. How does it work? Where should you start? And how long will it take to make a favourable impression? Read more

2013-07-02T02:42:11+10:00By |DRI International|