Social media – DRI ANZ

Crisis Management – What Difference Does Social Media Make?

In the old days, crisis management used the printed press, radio and television to disseminate information about problems and what was being done to resolve them. Social media brings two new factors into play. The first, naturally enough, is that social networks are a new channel of communication that works differently. Information can be made accessible immediately and it can also be instantly forwarded by social media users to other users. The second is that social media also represents a source of crises. This latter factor may be the one that changes the crisis management landscape the most. Read more

Will These 4 Trends Affect Your Disaster Recovery?

Disaster recovery has already come a long way since the early days. Back in the 1970s, IT systems were mainframe and batch-oriented, with downtime (grudgingly) accepted of a few hours or even a few days. Since then technological advances have led to big changes in DR management. In addition, the Internet catalysed significant social changes that in turn had impacts on the way IT is used. As a result, expectations have changed from the availability of systems to the way information is communicated about problem resolution. Do the following trends now need to be integrated into your own DR planning? Read more