How Do You Measure Business Continuity (Other than by Failure)?

Measuring the effectiveness of business continuity planning and management poses a conceptual problem. If business continuity is all about keeping operations going in adverse circumstances, how do you measure your ‘goodness of keeping operations going’? IT disaster recovery is by comparison an easier case to deal with, thanks to its recovery time and maximum data loss objectives (RTO and RPO). But business continuity is more about ‘always on’. Anything else less than 100% implies failure. What kind of a handle can we get on other business continuity metrics and what use are they? Read more