IT disaster

Mistakes to Avoid When Responding to Stakeholders After an IT Disaster

Your disaster recovery plan and your backup solutions may be impressive, but a disaster is still a disaster. Whether the outage was short or long, whether data losses were negligible or considerable, somebody somewhere will have noticed – and will be waiting for an explanation. Your stakeholders in the matter may be your manager, internal users, external customers or anybody else to whom you gave assurances of IT system levels of service. As with other crises in corporate life, there is a right and a wrong way to handle communications afterwards. Here are five mistakes that are best avoided. Read more

2016-02-16T12:01:32+11:00By |Disaster Recovery|

Why DRaaS is Getting Both Customers and Vendors Excited

If your enterprise is of small to medium size, effective disaster recovery solutions may have seemed out of reach. While you could back up your data (and your configuration files, mailboxes and what have you) and send everything off to the cloud for safekeeping, real DR was still a step or two further away. If you wanted to know for sure that you could recover in the face of IT disaster, you had to arrange for your own duplicate systems, download your backup data, start up your applications and check it all worked again. This kind of heavy lifting was out of range for SMBs. However, DRaaS looks set to change all of that. Read more

2015-05-04T09:43:17+10:00By |Uncategorized|